Notification

In case of a failure it’s important that you are notified quickly and reliable. Thus you can quickly take measures to resolve the issue.

How do we notify

• via email
• via SMS
• to unlimited contacts

Example of a SMS notification

Example of an email notification

Events where we can notify you

• If an error occurs
• On recovery after a previous error
• If an outage lasts for a given time frame

Fast and reliable

We send SMS using direct connections to the mobile network providers only so that you are informed about an failure within less seconds. Through redundant connections to several SMS gateways we can increase the reliability even more.

False alarms prevented

If you are notified about a failure by ServerGuard24 you can be sure that there really exists an issue. Before a notification is sent we verify the issue in short intervals from 3 different monitoring locations so that we can exclude any local temporary problems.

Further features

A set of other features allow to meet your individual requirements.

• no notifications during scheduled maintenance intervals
• time-outs for notifications (e.g. during night times, weekends etc.) are possible for each contact
• report of the sent notifications during the last 14 days
• ...